Privacy Policy

Effective Date: May 13, 2026

DistroInsight (“DistroInsight,” “we,” “our,” or “us”) respects your privacy and is committed to protecting personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard information when customers and users access our website, applications, analytics platform, and related services.

We may collect information that customers and users provide directly, including:

• Name and business contact information;
• Company and account information;
• Support and onboarding communications;
• Information submitted through forms or customer interactions;
• Authentication and account-related information.

Depending on the Services used, we may also process operational and business information such as inventory, purchasing, sales, reporting, workflow, and ERP-related data.

Customers are responsible for ensuring they have appropriate rights, permissions, and authorizations for systems and data connected to the Services.

We may automatically collect limited technical and usage information, including browser type, device information, log data, IP address, session activity, and usage analytics.

We may use collected information to:

• Provide, maintain, and support the Services;
• Authenticate users and secure accounts;
• Support onboarding, implementation, and customer success activities;
• Improve functionality, reliability, and product performance;
• Provide analytics, reporting, and workflow functionality;
• Respond to inquiries, requests, and support communications;
• Monitor security, platform integrity, and abuse prevention;
• Comply with legal obligations and enforce agreements.

We may share information with:

• Infrastructure, hosting, and cloud service providers;
• Authentication, analytics, support, and operational vendors;
• Integration providers authorized by the customer;
• Professional advisors and service providers operating under confidentiality obligations;
• Legal authorities where required by law or legal process;
• Successors in connection with mergers, acquisitions, financing, or asset transfers.

We do not sell personal information.

We maintain commercially reasonable administrative, technical, and organizational safeguards designed to help protect information from unauthorized access, disclosure, misuse, or loss.

Security measures may include safeguards such as:

• Access controls;
• Encryption in transit;
• Authentication controls;
• Logging and operational monitoring;
• Infrastructure and hosting security practices.

No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We may retain information for as long as reasonably necessary to provide the Services, comply with legal obligations, resolve disputes, enforce agreements, and support legitimate business operations.

We may use aggregated or de-identified information for analytics, operational reporting, security, and product improvement purposes.

Depending on applicable law, individuals may have rights related to their personal information, including rights to request access, correction, deletion, restriction, portability, or objection to certain processing activities.

Users may also manage certain browser or cookie settings directly through their devices or browsers.

Requests related to privacy rights may be submitted using the contact information below.

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with an updated effective date. Continued use of the Services after changes become effective constitutes acceptance of the updated policy.

DistroInsight
https://www.distroinsight.com

For privacy-related questions or requests, please contact us through the Contact page on this website.